Frequently Asked Questions (FAQ)

Q1. What is the Minimum Order Quantity (MOQ)?

A: The MOQ is at least 1 unit. For bulk orders, we are pleased to offer attractive discounts to help you maximize your investment.

Q2. Do you support OEM or ODM services?

A: Absolutely! We have a dedicated team ready to customize boats precisely according to your unique design concepts and specific requirements, ensuring that every vessel meets your exact needs.

Q3. How about the sea trial?

A: Although we don't have a physical showroom, rest assured that each boat undergoes a comprehensive sea trial before delivery. This step is crucial to guarantee its optimal performance and seaworthiness.

Q4. What are the payment terms?

A: Our standard payment method is Telegraphic Transfer (T/T). We require 30% as a deposit to initiate the production process, 40% during production to cover ongoing costs, and the remaining 30% before shipment. Prior to shipment, we will provide you with detailed photos of the finished products, so you can have full visibility of your order.

Q5. What is the delivery time?

A: Generally, after receiving your advance payment, the delivery time ranges from 30 to 60 days. However, the exact delivery schedule depends on the complexity of the items and the quantity of your order. We will keep you updated throughout the process.

Q6. What is the warranty period?

A: Depending on the model, we offer a one - year warranty. This warranty reflects our confidence in the quality and durability of our products, providing you with peace of mind.

Q7. How do you ensure long - term and mutually beneficial business relationships?

1. Quality and price are at the core of our business philosophy. We maintain high - quality standards while offering competitive prices, ensuring that our customers receive the best value for their money.

2. We approach every customer with respect and friendship. Our aim is not only to conduct business but also to build lasting relationships based on trust and mutual understanding.

Our Services

1. One - year Warranty: We stand behind the quality of our products with a comprehensive one - year warranty, covering any manufacturing defects.

2. 24 - hour Response: Your inquiries are important to us. We commit to replying to all inquiries within 24 hours, ensuring that you get the information you need in a timely manner.

3. Quality, Supply, and Integrity: We pride ourselves on stable product quality, reliable supply chains, and unwavering integrity in all our business operations.

4. Post - shipment Tracking: After sending the products, we will closely track their progress until they reach your hands. Once you receive the goods, we encourage you to test them and provide feedback. If you encounter any issues, our customer support team is just a message or call away, ready to offer effective solutions.

5. Pre - delivery Performance Testing: Before delivery, each boat is launched into the water for a thorough performance test. This ensures that the vessel meets our high - performance standards and is ready for your use.